Frequently Asked Questions
Do you ship internationally?
Yes, I do! I offer international shipping to many countries around the world.
To learn more, please visit my Shipping Policy page.
Do you accept custom or personalized orders?
Yes — I’m happy to bring custom ideas to life when possible!
If you’d like to request a personalized piece, please use the “Custom inquiries” subject in the contact form to get in touch.
Keep in mind that fulfillment time may vary depending on my current workload, so I’ll let you know what’s possible and when.
Why do some pieces look different even though it's the same product?
Each piece is handmade — that’s the beauty of it!
Subtle variations in color, texture, or shape are completely natural and make every item truly one-of-a-kind.
It’s part of what makes your piece uniquely yours.
Are your ceramics food-safe and made with safe materials?
Ceramic pieces are crafted from high-fire stoneware. During the firing process at high temperatures, glazes vitrify into a durable, glass-like surface.
All glazes are sourced from manufacturers who conduct thorough material testing and meet European Union safety standards.
Functional items, such as mugs and plates, are made with food-safe glazes and are safe for everyday use.
Are your mugs and cups safe for hot drinks?
Yes — all mugs and cups are made with high-fire stoneware clay and finished with food-safe glazes.
Enjoy your morning coffee, cozy tea, or hot chocolate moments with your favorite MyKroom mug.
Can I put my ceramic pieces in the dishwasher?
It’s best not to, I strongly recommend handwashing only. Each piece is handmade, and the high heat exposure in dishwashers can cause damage —especially to delicate details, textured surfaces, or hand-painted designs. Remember, after washing, let your piece air-dry fully. Store your tableware in a dry area with good air circulation to maintain its longevity.
How do I take care of my handmade item?
For handmade ceramic pieces:
Handmade ceramics require thoughtful care to ensure longevity. To maintain their beauty for years to come, it is recommended to:
– Gently hand-wash, unless otherwise noted
– Avoid sudden temperature changes, which may cause cracking
– Store in a dry place with good air circulation
All functional tableware (mugs, plates, bowls, etc.) is crafted in high-fire ceramic.
For handmade air-dry clay pieces:
Mushroom pen and brush holders are lightweight creations, crafted from air-dry clay and sealed with a water-resistant finish. To help them last as long as possible:
– Avoid exposure to water or high humidity
– Clean with a dry or lightly damp cloth
– Store in a dry place, away from moisture-prone areas
Every piece is crafted by hand; treating it with care preserves its functionality and beauty.